Testimonial Star Rating - 1894933
by Terry McCasland - 2/13/2021
I’ve been using northern continental for about 7 years. Dan, Dave and the entire team are fantastic. They are honest, professional, and have provided great services for our family. We have had our heating and ac installed and maintained by them and they are the best around. Today at around 3pm our boiler that was about 40 years old failed, during the coldest time. I contacted their office and Dave was able to come out after all his other calls. He had the parts needed and had the heater fixed before he left. Can’t say enough about these guys
Go to Testimonial on Google
Testimonial Star Rating - 1759495
by Mike S. - 10/29/2020
I would give 10 if I could. Called them today based on the reviews I read. They did not disappoint. Have an Aprilaire humidifier that was not working. Besides offering a low cost alternative to a repair call that would have cost me $$$, they gave me suggestions on how to repair it over the phone. Three conversations later, it is working and no cost to us. Not many companies would even think about this type of service these days! Best HVAC company I have ever dealt with.
Go to Testimonial on Yelp
Testimonial Star Rating - 1741538
by Tom Hinde - 10/15/2020
I called them up to price check another vendor and Ray was super helpful with helping me to pick the correct tankless water heater and calling Rinnai to verify which unit would be the best for my house. I ended up going with another company only due to timing and availability, otherwise, I would have gone with these guys.
Go to Testimonial on Google
Testimonial Star Rating - 1740910
by Mehdi Safavi - 10/15/2020
Honest and professional
Go to Testimonial on Google
Testimonial Star Rating - 1726199
by Carmen Garcia - 10/6/2020
Highly recommend Northern Continental, because of the highly professionalism involved all the way from the sales man Ray Trimble who oriented me on what ac and furnace was right for us and what needed to be done, to the technicians that helped install everything new since our furnace was original from the mobile home! They did a great job because before they left they made sure we felt comfortable with our new system and made us feel comfortable to ask questions on anything we had concerns about! If I can give a higher rating than a 5 stars I would!
Go to Testimonial on Google
Testimonial Star Rating - 1716702
by Ann Min - 9/30/2020
The professionals from Northern Continental have been servicing our HVAC since 1997. We currently replaced our furnace and air conditioner in addition to moving some duct work. They couldn’t have been more respectful of following covid precautions in our house. Our job was a two day job and both days they cleaned up prior to leaving. I would highly recommend this company and their crew.
Go to Testimonial on Google
Testimonial Star Rating - 1669040
by Elaine G. - 9/5/2020
I needed a new furnace and air conditioner. I specifically wanted a Trane, Carrier or Lennox brand. After researching 4 companies, I had each of them come out and give me a quote. Unfortunately, for Carrier and Lennox, I could not find one that was accredited to do installations or was a member of the Better Business Bureau (BBB), and their prices were extremely high. I found that Northern was accredited and has been a member of the BBB since 2007 and has an A+ rating. I chose them. On the day of my inspection, Dan was on time and wearing his face mask. He did his inspection and within 2 days, I had my quote. It was very reasonable. I chose them to do the installation. On the day of the installation, the installers showed up on time, with their face masks. Everything went fine! They did their job, cleaned up after themselves, had me pay and that was it. Smooth as gravy! I would recommend them to anyone!
Go to Testimonial on Yelp
Testimonial Star Rating - 1640080
by Lois Bruno Gillengerten - 8/8/2020
Dave Thorson, the owner of Northern Continental, has been our go-to professional for all our HVAC needs. He and his crew just replaced an AC unit and furnace last week. We got an exceptional unit, installed and cleaned up in a day. My husband, the inspector general of the house approved of all that was done. As for me, the clean freak, they left everything spotless! We are so thankful that people recommended this company when we moved here in 2017.
Go to Testimonial on Google
Great service just a phone call away!
Testimonial Star Rating - 1640048
by Lois G - 8/8/2020
We have been working with the owner, Dave since we purchased our home in Crystal Lake in 2017. He has kept our existing equipment in great shape and has replaced the HVAC system that was on its last leg. Dave and his crew are wonderful, professional and everything was cleaned up when they were finished. Dave stayed to explain everything to us and helped us program our new thermostat. We highly recommended this company! We will continue to use the services of Northern Continental. Testimonial written by Lois G on this site.
Go to Testimonial on northerncontinentalheatingandcooling.com
Testimonial Star Rating - 1638601
by Don Michealchuck - 8/7/2020
Professional installation and clean up. Dan our salesman was vary helpful going above and beyond for us. The crew was on time. We are vary satisfied and will use them in the future.
Go to Testimonial on Google
Dave is the best!
Testimonial Star Rating - 1636206
by Lynnette - 8/5/2020
Dave the owner has been checking and cleaning my system yearly and does a great job. The day I had to close on my house, they made it out there by re-arranging their schedule to make sure I had a new A Coil in my unit before my closing at 11 am or the house would not have closed. They saved me thousands not having to install a new unit! Dave also has taken care of my old neighbor that was a few doors down and put in the best heating and air unit and he loved it. Testimonial written by Lynnette on this site.
Go to Testimonial on northerncontinentalheatingandcooling.com
Testimonial Star Rating - 1612686
by Harold B - 7/16/2020
Timely. Communicated well fixed the problem!
Go to Testimonial on Google
Testimonial Star Rating - 1608721
by Michael Schuett - 7/14/2020
Our A/C went on the fritz heading into the 4th of July weekend (nice timing, huh???). Despite COVID-19 and a crazy busy time of year, Northern Continental had a technician to us in about an hour. Through the entire experience (we ultimately needed a new unit), they were extremely friendly, knowledgeable, fast, and efficient. Thanks again!!
Go to Testimonial on Google
Testimonial Star Rating - 1610414
by John C. - 7/14/2020
Great outfit. Recommends only what you need. Reasonably priced. Do not hesitate to work with them.
Go to Testimonial on Yelp
Testimonial Star Rating - 1593378
by Michelle Johnson - 7/1/2020
Have had Northern Continental install a Trane A/C unit in May 2020 that replaced a similar unit they installed in 2003. They also installed a heating boiler in 2013. They have serviced all these units as ell. Would recommend them to anyone needing HVAC units or service. Professional, efficient, and responsive.
Go to Testimonial on Google
Testimonial Star Rating - 1590737
by Anonymous - 6/30/2020
We love our Mitsubishi mini-split AC! All the staff we interacted with at Northern Continental were very professional and courteous, and they were very thoughtful in their placement of the exterior portions, so the unit both looks good and works great. I appreciate their attention to detail and would definitely recommend. Testimonial submitted anonymously directly to this site.
Go to Testimonial on northerncontinentalheatingandcooling.com
Testimonial Star Rating - 1573217
by Scott - 6/14/2020
High quality workmanship at an affordable price. They did a great job on my furnace replacement and left everything clean. Testimonial written by Scott on this site.
Go to Testimonial on northerncontinentalheatingandcooling.com
Testimonial Star Rating - 1560023
by Tina Kratzke - 5/30/2020
When our air conditioning when out we knew we needed a new unit. We called Northern Continental H&C who came out to talk to us and and had a quote for us in a few hours. A date was scheduled for an installation, as I have bad allergies, sooner was best. Buy Friday we had a new unit and Scot was on time, professional and everything was perfect. We are very happy with the whole process. Thank you very much.
Go to Testimonial on Google
Testimonial Star Rating - 1556319
by John & Sue - 5/27/2020
We had Northern Continental come out and install a Mitsubshi ductless air conditioning and a Navien Combi , These guys are great ! From Dave giving us a quote and answering any questions to Scott and his partner with the install. Very professional and very nice. Would recommend them to anyone! Testimonial written by John & Sue on this site.
Go to Testimonial on northerncontinentalheatingandcooling.com
Nobody better in the Crystal Lake area!
Testimonial Star Rating - 1508579
by D. Hayden - 4/23/2020
Extremely pleased with the expert installation. Very, very thorough and clean, neat workmanship! Testimonial written by D. Hayden on this site.
Go to Testimonial on northerncontinentalheatingandcooling.com
Very satisfied customer and you also get to deal with the owner
Testimonial Star Rating - 1478237
by Anonymous - 3/24/2020
Started using when they install a new air compress. They are now doing my heating system and I could not be happier with their service. Testimonial submitted anonymously directly to this site.
Go to Testimonial on northerncontinentalheatingandcooling.com
Testimonial Star Rating - 1545230
by Becky Hungerford - 3/22/2020
We had a new furnace and air conditioner installed. Quality work and reasonable pricing
Go to Testimonial on Google
Testimonial Star Rating - 1470804
by Daily Drivers Garage - 3/16/2020
Been using this company for all my HVAC service. Now a new unit install. Great old school service!
Go to Testimonial on Google
Testimonial Star Rating - 1365086
by TJ J. - 12/27/2019
These guys are the real deal. Do not waste your time with others. I am the kind of customer that gets a handful of bids on everything. Will never need to again when it comes to HVAC. Dave and his team at Northern are the most responsive, most detailed and most competitive I have ever come across. Great people who do it the right way. Very lucky to have found them for my projects.
Go to Testimonial on Yelp
Testimonial Star Rating - 1360502
by Cindi Johnson - 12/21/2019
We have had Northern Continental service our Heating & Air Conditioning since 2007. Their company staff has been reliable, kind, efficient, friendly, and very responsive. I don't hesitate to call them, or trust them with any of my HVAC needs. Thanks Dave for your company's wonderful service!
Go to Testimonial on Google
Testimonial Star Rating - 1107385
by Teresa W. - 7/18/2019
Dan, Dave, Scott and the team at Northern Continental are fabulous! My furnace and AC were over 20 years old. The original construction was "sloppy" and I had some concerns about replacing the unit. Dan (sales) was very thorough, listened to my concerns and needs, answered questions - Dave, Scot and the installation team were on time, kept everything clean, kept me informed on the time remaining and the entire process. They were able to make the necessary adjustments to accommodate the small space and worked to clean up the mess that was left by the original builder. They are very customer service oriented and friendly. The sales process was "no pressure" and very easy. I would highly recommend Northern Continental!
Go to Testimonial on Yelp
Testimonial Star Rating - 1099854
by Kim B. - 7/11/2019
Excellent company! Jeff was my repairman, he was so kind and professional. This company is honest and they don't try to drain your wallet. Cannot say enough good things about my experience with them. I will definitely recommend them and always use them for all my heating & air conditioning needs in the future.
Go to Testimonial on Yelp
Testimonial Star Rating - 1091494
by Dave Miller - 7/3/2019
Yet another Northern Continental Heating & Cooling success story. After my A/C unit died after 20+ years of service, I chose Northern Continental to replace both my furnace and A/C. The entire process from my initial contact to closing my windows watching the indoor temperature drop on a 90-degree day could not have gone any better. I'm very confident that Dan was able to identify the right equipment that would meet my needs without being over-sold and is sized appropriately for my home. The installation went exactly as planned- no hiccups or surprises. Additionally, I'm very impressed by the quality of the workmanship. Everything about the installation including wiring, vent pipes, condensation lines, connections to the outside A/C unit is very clean and professional. I would highly recommend keeping Northern Continental on your shortlist for any HVAC needs! Dave M Crystal Lake
Go to Testimonial on Google
Testimonial Star Rating - 1080749
by Betty A. - 6/26/2019
I chose this company on the advice of a friend. Two weeks ago they came out and did a thorough AC and furnace check. Last night (first HOT weather) the AC went out. I called at 10 PM and left a message with the answering service. At 6:30 AM the following day I had a return call from the owner (Dave). He was at my door by 7:00 AM and repaired the AC (it was a minor issue on my ancient system) and the AC is working wonderfully. I HIGHLY recommend this company....I think they are reasonable and truly care about their customers. I will most definitely work with this company again when it is time to replace my AC and furnace!!
Go to Testimonial on Yelp
Testimonial Star Rating - 1059190
by Ann M. - 6/9/2019
I've used Northern Continental for the better part of ten years. Their maintenance plan is great and customer service is top notch. When I have had heating/cooling issues they were out within 24 hours.
Go to Testimonial on Yelp
Testimonial Star Rating - 1022197
by Kathy E - 5/4/2019
Northern Continental Heating & Cooling offered AND DELIVERED everything I was hoping for when replacing my hvac and hot water tank. Dave gave excellent advice based on his many years of experience in this field. The information he provided and the interest he took in problem solving my situation, made this project much less of a burden for me. His company was qualified to provide incidental services in related fields, thereby eliminating the need to hire separate contractors for other needs. The knowledge, confidence, work ethic and workmanship of Dave and Scott can be trusted in all aspects of the job, from start to finish. The cost was very fair for the services performed and their attention to details. Do not pass up this company if you are in the market for HVAC work! Kathy E Crystal Lake
Go to Testimonial on Google
IMPRESSIVE COMPANY & SERVICES
Testimonial Star Rating - 1022021
by Kathy E - 5/3/2019
Northern Continental Heating & Cooling offered AND DELIVERED everything I was hoping for when replacing my HVAC and hot water tank. Dave gave excellent advice based on his many years of experience in this field. The information he provided and the interest he took in problem solving my situation, made this project much less of a burden for me. His company was qualified to provide incidental services in related fields, thereby eliminating the need to hire separate contractors for other needs. The knowledge, confidence, work ethic and workmanship of Dave and Scott can be trusted in all aspects of the job, from start to finish. The cost was very fair for the services performed and their attention to details. Do not pass up this company if you are in the market for HVAC work! Kathy E Crystal Lake Testimonial written by Kathy E on this site.
Go to Testimonial on northerncontinentalheatingandcooling.com
Testimonial Star Rating - 1022422
by Kathy E. - 5/3/2019
Northern Continental Heating & Cooling offered AND DELIVERED everything I was hoping for when replacing my hvac and hot water tank. Dave gave excellent advice based on his many years of experience in this field. The information he provided and the interest he took in problem solving my situation, made this project much less of a burden for me. His company was qualified to provide incidental services in related fields, thereby eliminating the need to hire separate contractors for other needs. The knowledge, confidence, work ethic and workmanship of Dave and Scott can be trusted in all aspects of the job, from start to finish. The cost was very fair for the services performed and their attention to details. Do not pass this company up if you are in the market for hvac work! Kathy E Crystal Lake
Go to Testimonial on Yelp
Testimonial Star Rating - 1101486
by christian tully - 3/16/2019
Had a new furnace and a/c installed Feb 2019 Great company, quality work and fair prices.
Go to Testimonial on Google
Testimonial Star Rating - 928989
by Michael Cronin - 2/14/2019
Great friendly service at reasonable prices
Go to Testimonial on Google
Testimonial Star Rating - 918373
by jeff ahrstrom - 1/21/2019
Crystal was great in responding to my wife’s many phone calls regarding service for no heat and then about a replacement furnace. Dave was at our home within two hours of her first call and diagnosed a multiple failure problem quickly! Dave was professional and explained each problem he discovered it and the necessary fix. He was never pushy in suggesting a new furnace but I felt it was time for the old girl to go! We had a new furnace installed and working in UNDER 24 hours from my first call! The two installers (father & son) worked quickly, quietly, cleanly, and were overly polite - WHAT A GREAT EXPERIENCE!
Go to Testimonial on Google
Testimonial Star Rating - 853163
by Linda S. - 11/14/2018
I was so pleased calling this company. They were ready to help as soon as I called. My furnace would not go on by itself and it was getting cold in my townhome. I would highly recommend this company. My service tech arrived as promised. He was so nice and did not waste time. Fix my problem which did not cost me a fortune. I will mention names but I used to use All-temp Heating in Wauconda for my previous homes. They never could help when needed. Were always to busy. Never considered that we have to work to. I called today and the woman acted like she was doing me a favor but having someone tomorrow. I explained my heat would not stay on. Nope, sorry was all I got. They should hire more techs or remember to help their past customers. Northern Continental Heating & Cooling is my new company to call for all future service calls. They have my business and if you try them I guarantee they will have yours to. Linda Schmidt Lake In The Hills, Illinois
Go to Testimonial on Yelp
Testimonial Star Rating - 829957
by Jason Lebar - 10/22/2018
The guys at Northern Continental were true professionals! Dan was wonderful to deal with as we priced out the right option for our house for a new furnace and air conditioner. We went with Trane and so far the system is amazing. Dan was so easy to work with and let us take our time to make a decision and was never in a rush. Dave and his crew quickly and efficiently. Leaving no mess behind. They had everything done in day. Dan also recommended the Ecobee thermostat because I wasn't a fan of the nest. I am glad we made that choice and is an easy setup and easy to use app. Thanks for everything NC
Go to Testimonial on Google
True Professionals!
Testimonial Star Rating - 829800
by Jason Lebar - 10/21/2018
The guys at Northern Continental were true professionals! Dan was wonderful to deal with as we priced out the right option for our house for a new furnace and air conditioner. We went with Trane and so far the system is amazing. Dan was so easy to work with and let us take our time to make a decision and was never in a rush. Dave and his crew quickly and efficiently. Leaving no mess behind. They had everything done in day. Dan also recommended the Ecobee thermostat because I wasn't a fan of the nest. I am glad we made that choice and is an easy setup and easy to use app. Thanks for everything NC Testimonial written by Jason Lebar on this site.
Go to Testimonial on northerncontinentalheatingandcooling.com
Testimonial Star Rating - 830635
by Jason L. - 10/21/2018
The guys at Northern Continental were true professionals! Dan was wonderful to deal with as we priced out the right option for our house for a new furnace and air conditioner. We went with Trane and so far the system is amazing. Dan was so easy to work with and let us take our time to make a decision and was never in a rush. Dave and his crew quickly and efficiently. Leaving no mess behind. They had everything done in day. Dan also recommended the Ecobee thermostat because I wasn't a fan of the nest. I am glad we made that choice and is an easy setup and easy to use app. Thanks for everything NC
Go to Testimonial on Yelp
Testimonial Star Rating - 812179
by Bob K. - 10/3/2018
Northern Continental was recommended by a friend and his recommendation was absolutely correct. Dave came over to do an annual check of our 1983 Heil Quaker furnace. He asked me to come down and showed me extensive rusting and cracks in the heat exchangers and burners. It was obvious that old furnace was an accident waiting to happen so the gas was turned off. The next day a bid was on our e-mail. I checked the prices on the bid, the models, seer's and determined that it was a very reasonable bid and accepted it. Last week Dave, Scott and Alex came out and installed the furnace, AC, humidifier and thermostat. They also spent extra time explaining the functions, operation of all units. I would highly recommend this company to family and friends. They are very professional.
Go to Testimonial on Yelp
Testimonial Star Rating - 1116072
by Tom Briska - 9/4/2018
We had an 8 am appointment, Eric was on site at 7:56. He had our issue diagnosed by 8:03 and fixed a half hour later. Can’t say enough great things about the service call, in and out in under an hour. The technician is very proficient/punctual in his craft.
Go to Testimonial on Google
Testimonial Star Rating - 739703
by Brian F. - 8/12/2018
After a search of all the local AC repair shops, I called this one, because it was the only one that had a review from an Elite Yelper. Basically all the other locals have a lot of reviews, and a lot of positives, but the accounts are suspicious, with few friends and only a handful if not only 1 review. Northern Continental was the first with some believable and useful comments. So I set up an appointment online and was immediately contacted by Tess, to share more info and set a date and time. Tess was patient and helpful and was able to answer many of he preliminary questions I had. Based on this experience, the business felt legitimate and worth proceeding further. Eric came to the house as scheduled. He diagnosed the capacitor and fan motor in about 10 minutes. He walked me through the why's and how's and gave me options and fair prices. The cost came up very fair, based on my researching local competitors. Eric was professional, polite, knowledgeable, customer focused, and he got the job done in less than an hour. I would highly recommend this company to the local community.
Go to Testimonial on Yelp
Testimonial Star Rating - 708756
by Michael Schlobohm - 6/24/2018
Came out same day to repair air conditioner compressor. All parts on their truck and had it fixed in an hour and at a reasonable price. Hopefully, I will not need service for a long time but if I do I would call them again.
Go to Testimonial on Google
Testimonial Star Rating - 686582
by Robin Baker - 6/4/2018
Our A/C broke down on a weekend heat wave. We called Saturday night for emergency repair and the technician showed up 6:15 AM Sunday morning to repair the unit. He explained the issue, showed me the bad part, and had it up and running within the hour at a very reasonable cost.
Go to Testimonial on Google
Testimonial Star Rating - 657017
by Bryce Pankratz - 5/26/2018
Called Northern Continental because my AC stopped working, of course on what was to be the hottest weekend of the year thus far. It was today, the Saturday of Memorial Day weekend. I tried several other companies before coming across their name and giving them a call. The other companies could not work me in. Northern Continental said they would work me in the same day. Called at 9:15AM and the Tech, Dave, was on site by 10:30AM. That is excellent customer service. Dave was super friendly and got my system charged back up and functional. All in all, great company, great experience, and great customer service. I highly recommend them and will be contacting Northern Continental in the future! Thanks a million!!
Go to Testimonial on Google
Testimonial Star Rating - 657210
by Bryce P. - 5/26/2018
Called Northern Continental because my AC stopped working, of course on what was to be the hottest weekend of the year thus far. It was today, the Saturday of Memorial Day weekend. I tried several other companies before coming across their name and giving them a call. The other companies could not work me in. Northern Continental said they would work me in the same day. Called at 9:15AM and the Tech, Dave, was on site by 10:30AM. That is excellent customer service. Dave was super friendly and got my system charged back up and functional. All in all, great company, great experience, and great customer service. I highly recommend them and will be contacting Northern Continental in the future! Thanks a million!!
Go to Testimonial on Yelp
Testimonial Star Rating - 778325
by Cindy Z. - 5/25/2018
A+ from start to finish.
Go to Testimonial on HomeAdvisor
Testimonial Star Rating - 643695
by Robert Dalton - 5/10/2018
I’ve had Northern Continental do work on my furnace and air conditioner. They are top notch professionals and extremely fair service providers. I don’t typically make reviews but Northern Continental deserves top marks.
Go to Testimonial on Google
Testimonial Star Rating - 630023
by Mike Linning - 4/16/2018
I have used Northern Continental HVAC in the past and so when my water heater starting leaking i gave Dave a call. I wasn't sure he did water heaters but he agreed to come out the next day for an estimate at 8am. The very next day at about 7:30am the heater cracked where water was rushing out forcing me to turn it off. Dave showed up on-time and walked me through the options along with his recommendation. His price was fair and competitive and I knew it would get done right. Dave said he could do it the same day, he left at 8:30am for about an hour to get the supplies and went to work replacing my water heater as well as making some improvements to the plumbing system. By Noon I was back online with hot water.
Go to Testimonial on Google
Testimonial Star Rating - 513938
by Pam S. - 2/3/2018
Always prompt and helpful! I've used them for years and they did a great job installing my new heating and cooling system! On time and they quote fairly.
Go to Testimonial on Yelp
Testimonial Star Rating - 498323
by Andy Saputo - 1/11/2018
Dave arrived promptly, repaired my furnace and didn't try to sell me any unnecessary parts or services. Highly recommend.
Go to Testimonial on Google
Testimonial Star Rating - 493265
by Michael Scharf - 1/4/2018
Thanks to Northern Continental for the recent installation of the 2 new heating and AC systems my home required. Dan did a great job explaining the products and took the time to return to my house and provide me not only the quote, but also product brochures on his recommended equipment. I requested quotes from 3 other companies and Dan at Northern Continental was by far the most courteous, knowledgeable and customer oriented of all other company reps from the firms I contacted in the Crystal Lake/McHenry areas. Their product and price was also superior to those offered by these other companies, and were presented to me in a highly professional manner. Scott and his team did an excellent job on my install. They arrived on time, did the work in a professional manner and cleaned up thoroughly when complete. Scott also was very informative with the details of the operation of my 96% efficient, two-stage furnaces. I was impressed by the way Scott paid attention to the details of the installation, and I truly felt like he completed the installation as if he was in his own home. I would highly recommend Northern Continental, without any hesitation whatsoever, for any heating and air conditioning replacements and service. Solid, professional company with high caliber talent who operate with high degree of technical skill and customer orientation.
Go to Testimonial on Google
Testimonial Star Rating - 482287
by Lynn Lietz - 12/17/2017
Dave is amazing. I had two other HVAC companies here who were unable to resolve a problem that was occurring w my HVAC after installing an Ecobee 4. Dave is extremely knowledgable , he explained what the problem was and explained what he was doing to fix it. I was impressed by his knowledge and expertise with both my HVAC and my Ecobee ( which I guess because its new technology many other companies don't completely understand ). I would highly recommend this company and will have them back for routine service when needed.
Go to Testimonial on Google
Testimonial Star Rating - 350128
by Mikey Warpigs - 6/20/2017
UPDATE: I had just purchased a Tankless Water System (Navien Brand), and had it installed in the town home recently. And, I'm happy about the decision and investment to get rid of the "old technology" tank, with its limited capacity, especially during the winter months, to a Tankless Water System. And, because of some issues that I was not satisfied with, I had previously gave NC only a 3 Star Rating. But, the nice owner worked out the "bugs", and had most of those issues resolved. The Navien Tankless Water System, with the "Circulating Pump" is functioning, as expected. Thank you, to the NC Team.
Go to Testimonial on Google
Testimonial Star Rating - 325902
by Robert D. - 5/17/2017
I've relied on Dave and the crew for a couple of different hvac issues at my home. They were responsive, professional and extremely fair on the costs. I would highly recommend Northern for all heating and air conditioning services and support.
Go to Testimonial on Yelp
Testimonial Star Rating - 321415
by Timothy M. - 5/10/2017
Just got a new AC unit and coil installed. From the first time Dave came out to give me an estimate I knew this was the company I wanted to go with. I had met with several other closer companies in my area and they all left me with a bad feeling in my gut that I was about to get ripped off or sold on products I didn't need. Dave was straight to the point and honest. We discussed several options. There was some misunderstanding with the finance company but Dave worked with us to come to a better then expected resolution. The installer came out and was quite professional and fast. I can't tell you how relieved I am that I found a good company for this project. I was hesitant but after doing business with Dave I am completely relieved and satisfied with the experience. Great group of guys. Don't hesitate to give them a call, ask your questions, and sit back and relax. You're in good hands with Northern Continental.
Go to Testimonial on Yelp
Testimonial Star Rating - 309222
by Adam M. - 4/22/2017
Recently had a tank less hot water heater installed. Really pleased with Northern Continental. My sales guy, Dan, was very thorough and patiently answered all questions that I had. The sales process easy -- no pressure, just looking to provide us with what we wanted. Our install was scheduled the week after we put our deposit down. Our installer, Scott, was very good. Took about 6 hours from beginning to end on the install. We are very pleased with our experience with Northern Continental.
Go to Testimonial on Yelp
Testimonial Star Rating - 305134
by Hoss M. - 4/15/2017
I had to replace furnaces last fall as an emergency and got two Amana units. Great underrated brand. Saved a ton of money this winter. Installed by Black Diamond. I didn't want to do the air compressors (Air Conditioners) at the same time due to funds. So this spring I started shipping around at all the Amana dealers. Called Northern, Dan came out in 10 minutes and gave me a great quote. For Goodmans which are off the same assembly line as Amana in Texas. 80 degree day in the yard and just came into coolness nirvana. Northern Contin is a great local company and I highly recommend them for AC!
Go to Testimonial on Yelp
Testimonial Star Rating - 274839
by Pete Scholl - 2/15/2017
I have worked with Northern Continental Heating and Cooling on many commercial and residential projects for Scholl Construction. They recently installed a new system in my own completely remodeled home. Dan, in sales, goes above and beyond to explain the systems available and always makes sure your equipment is sized correctly. Scott and his crew are wonderful craftsmen that take pride in their work… even going as far as wiping their finger prints off the duct work when they are finished. The owners, Dave and his wife Cheryl, are knowledgeable and have great customer service. I trusted them with the HVAC in my new home; you can trust them with yours!
Go to Testimonial on Google
Testimonial Star Rating - 273128
by Peter S. - 2/13/2017
I have worked with Northern Continental Heating and Cooling on many commercial and residential projects for Scholl Construction. They recently installed a new system in my own completely remodeled home. Dan, in sales, goes above and beyond to explain the systems available and always makes sure your equipment is sized correctly. Scott and his crew are wonderful craftsmen that take pride in their work... even going as far as wiping their finger prints off the duct work when they are finished. The owners, Dave and his wife Cheryl, are knowledgeable and have great customer service. I trusted them with the HVAC in my new home; you can trust them with yours!
Go to Testimonial on Yelp
Testimonial Star Rating - 259912
by Psammie P. - 1/12/2017
they are just the best in the game, they knew what to be done , when and how to do it. i will give you guys a 5 star.
Go to Testimonial on Yelp
Testimonial Star Rating - 248777
by James M. - 12/14/2016
They installed my air conditioner and furnace several years ago. And keep it maintained to ensure it works properly. I recently had them install a thermostat for me and it is working great. Thanks
Go to Testimonial on Yelp
Quick weekend service
Testimonial Star Rating - 244507
by Guest - 12/3/2016
WOW! I called them Saturday morning and left a message that my furnace was constantly running and blowing cool air. Dan returned my call within minutes and said a tech would be out around 1:00. Sure enough, Scott showed up about 12:50 and started to diagnose the problem. In no time, he was able to pinpoint a faulty sensor switch and had a replacement in his truck. Not only was Scott quick in finding the problem but he was professional and very personable. He was in and out in twenty-five minutes. The price was fare and he also advised me on how to extend the life of my water heat and even went as far as showing me how to replace the pressure relief valve and expansion tank… HOW ABOUT THAT! Will only use these guys going forward. Thanks Northern Continental Heating and cooling.
Go to Testimonial on Judy's Book
Testimonial Star Rating - 202633
by Kim S. - 8/25/2016
Professional, knowledgeable, and friendly. I told them what I needed and they gave me options AND explained why for each option. Excellent, efficient, and clean work! Highly recommend!
Go to Testimonial on Yelp
Testimonial Star Rating - 186146
by Janice W. - 8/11/2016
The very highest praise is to be bestowed on Dave and Scott, the sales team and office staff. Great at answering my questions- superb follow thru and extremely professional. I was given several options with their recommendations and tangible reasons at every step. Neat, clean and broom swept each day. Accomplished a major tear out and install of 2 furnaces where there had once been one for three floors; 2 a/c units for a house that never had any central air; with relocation of thermostat and adding another one, and substantial relocation and adding of duct work; humidifier and air filter were also new additions. Done with amazing speed during some of the hottest days this summer. Timely delivery of what was promised from the very first call made on a Saturday for an estimate and Dave was there in an hour. And it is my pleasure to post this well deserved review without request.
Go to Testimonial on Yelp
Great service and attention to detail!
Testimonial Star Rating - 160596
by Anonymous - 6/11/2016
Dave and his team have done my heating and A/C service for many years. they have proven over time to be honest, trustworthy and fair. They are also just nice people to do business with! Testimonial submitted anonymously directly to this site.
Go to Testimonial on northerncontinentalheatingandcooling.com
Testimonial Star Rating - 154887
by Jessica F. - 5/31/2016
I used Northern Continental when we needed our air conditioner replaced. It was less expensive than a lot of places, and they did a great job. Since then, we've used them for tune-ups and they have always been professional, on time and easy to work with.
Go to Testimonial on Yelp
Outstanding Company
Testimonial Star Rating - 153500
by Anonymous - 5/27/2016
Northern Continental recently installed new furnaces in my home. One of them was relocated to accommodate future needs. I have nothing but good things to say about this company. Excellent workmanship, very professional, HONEST, considerate, trustworthy, friendly and they really care about customer satisfaction. What more could you ask for from a company!!!! I will definitely be calling them when I need new air conditioners. I highly recommend Northern Continental. Testimonial submitted anonymously directly to this site.
Go to Testimonial on northerncontinentalheatingandcooling.com
Testimonial Star Rating - 153355
by Kate W - 5/26/2016
What a great company! Extremely honest and reliable. I 100% trust and recommend Northern Continental Heating and Cooling. I will be using them for all of my future HVAC needs in the future.
Go to Testimonial on Google
Testimonial Star Rating - 142831
by Jeff McCoy - 5/13/2016
Excellent Service. Our tech was on time, explained everything very well and was very thorough with the maintenance check up.
Go to Testimonial on Google
Testimonial Star Rating - 140216
by Jessica A. - 5/8/2016
This is a genuinely customer oriented company. We bought a fixer up house and half of the home had no air conditioning and limited heat. The guys at Northern Continental outfitted the place with all new ductwork in the attic to disperse the air/heat properly and even found me a nearly brand new air conditioning unit. They were clean, prompt, and always courteous. They worked with our budget and helped us find the best solution to our situation for the best price. We also use them for our biannual maintenance. They do a thorough job and don't mind taking the extra time to fully clean the hvac units. I can't say enough nice things about these guys. A quality company with quality employees!
Go to Testimonial on Yelp
Homeowner
Testimonial Star Rating - 132021
by Anonymous - 4/22/2016
From installation to yearly maintenance I have had nothing but the best experience. Howard was just out again today to tune-up my air conditioning unit, and took time and care to make sure every thing will be working properly, when the hot weather arrives. Thank you for your professionalism. Testimonial submitted anonymously directly to this site.
Go to Testimonial on northerncontinentalheatingandcooling.com
Testimonial Star Rating - 778326
by Bridgett P. - 2/28/2016
Dan was incredibly helpful every step of the way. He broke our estimate down for us, separating the cost to just replace the boiler and to add a radiator to one of our rooms. He also had a plan to be able to do the projects separately, if we wanted. We ended up doing everything together. It was very quick, the techs were super polite and knowledgeable. Would HIGHLY recommend.
Go to Testimonial on HomeAdvisor
Testimonial Star Rating - 778327
by a homeowner - 2/17/2016
They were quick even though it was in the evening; very efficient and affordable
Go to Testimonial on HomeAdvisor
Testimonial Star Rating - 91823
by Kathy K. - 2/13/2016
Had Northern Continental install my furnace many years ago, last night I came home to a cold house. Called for help and the tech was just finishing another service call, he was at my house within 10 minutes. Professional and got the problem fixed with a new igniter. Will be calling this week for an estimate on replacing my hot water tank also. Highly recommend this company!
Go to Testimonial on Yelp
Testimonial Star Rating - 91822
by Andrew S. - 2/11/2016
I have nothing but praise for these guys. They gave me plenty of options to choose from when my old furnace conked out. They showed me many different brands, models, and available options to choose from. I felt very informed. They did not push me into the more expensive units like some other competitors did. In fact some competitors wanted to sell me a specific brand only, or just the top models from each. The sales rep from Northern Continental (NC) made me feel comfortable about choosing a mid range unit. On top of just throwing literature at me like others do, he also explained the differences really well between brands and how certain features work (1 step vs 2 step, and what blowers do for example). I already knew this, but it was nice hearing a company wanting you to be informed. He also advised which unit I would realistically need for my house (not overbuy). He also explained of consequences of getting the low option, such as a rough calculation of heating costs if going with a 1 step over a 2 step, and also not having the higher name recognition when I try to sell the house. I went with a higher end model from Goodman; they are not the absolute best, but still very good. The sales rep did not do an aggressive push for a combo A/C unit either like some have. He had some options ready for me, but when I said I was not interested, he gave me the various quotes and let it be. That made me very happy. --- When NC installed the new unit, they had to do a good amount of sheet metal work to get things to fit and connect properly due to the size difference from my old unit. I did not see any significant price increase due to this. NC made it work and it looks very professional. A competitor tried to convince me that I needed all new ductwork through most of the house (and of course that would cost extra). NC also created a custom slot in the duct for my filter so I could easily pull it out without removing panels. Their price was one of the cheapest out of 5 places I checked. I almost went with the first competitor simply due to name recognition (starts with the letters "Alt"). Their price was over twice what NC charged. I am glad I listened to my wife and shopped around. --- Fast forward to last night, about 6 months after my unit was installed. It was blowing only cold air. I called them up and a repair guy came right out a few hours later. He found the issue quickly. I usually buy the cheap filters, but the service tech explained those can cause problems. Basically he told me that those cheap filters tend to restrict airflow and caused an issue with the limit switch being so sensitive. He explained the situation in terms I understood. He also said that filters should not be used as a dust catcher for the house; again airflow restrictions and all that. He took 10 or so minutes, figured out the problem and took care of it. He also did it for free. I highly recommend these guys. They are professional, and have competitive pricing. I will be going to them when I need my AC replaced.
Go to Testimonial on Yelp
Testimonial Star Rating - 778328
by Pam W. - 12/3/2015
Was on time and quick. Had a maintenance check up only. Answered all my questions.
Go to Testimonial on HomeAdvisor
Testimonial Star Rating - 778329
by Harold L. - 10/26/2015
knew what he was doing. v ery easy to meet.
Go to Testimonial on HomeAdvisor
Testimonial Star Rating - 778330
by a homeowner - 10/1/2015
Professional service
Go to Testimonial on HomeAdvisor
Testimonial Star Rating - 90099
by Paul Preston - 8/10/2015
I have been a 7 year customer of Northern Continental. They have maintained my furnace and AC and also replaced the furnace some years ago. Their techs are excellent, always on time, and explain what needs to be done. All are very knowledgeable. I recommend very highly. Paul W. Preston Bristol, WI.
Go to Testimonial on Google
Testimonial Star Rating - 778331
by Linda C. - 7/22/2015
We were very pleased with our experience with Northern Continental. Dave, the owner, was nice to deal with and answered our questions and concerns. The installation of our new AC and furnace unit was done promptly and professionally. We received quality service and a great product from Northern Continental.
Go to Testimonial on HomeAdvisor
Testimonial Star Rating - 778332
by Vincent Z. - 5/31/2015
On time, very competent, very user friendly. highly recommend.
Go to Testimonial on HomeAdvisor
Testimonial Star Rating - 778333
by Michael S. - 5/31/2015
On time quick diagnosis had all parts on hand. Good job no mess very professional
Go to Testimonial on HomeAdvisor
Testimonial Star Rating - 794322
by Paul P. - 5/18/2015
Called within minutes of Home Advisor submission, would come out on Sunday for no additional cost. Arrived promptly finished work in short order great service, very knowledgable.
Go to Testimonial on HomeAdvisor
Testimonial Star Rating - 90102
by Kathy O'Dowd - 3/8/2015
4 out of 5 baseboard heaters stopped working. Dave was just out and solved the problem. Thank you, Dave!
Go to Testimonial on Google
Testimonial Star Rating - 90100
by TJ Murphy - 3/8/2015
Can't say enough about the quality and workmanship of Northern Continental. This is the third house that they have worked on including two new heating systems and miscellaneous projects. Our current home is two story and has never been heated or cooled properly. After 19 years we decided to finally fix our problem with a new system. Unknown to us, a larger unit would not correct our upstairs problem. Dave solved the problem by adding a Mitsubishi 4 system unit to the upstairs. The units are individually controlled for each room and are outstanding. Each bedroom has it's own controller and now we only have to heat or cool the rooms being used. While he was at it we decided to replace the original furnace before it died in the dead of winter. Great job, great crew. Thanks for all your years of service.
Go to Testimonial on Google
Testimonial Star Rating - 794323
by Ron H. - 3/7/2015
Very prompt, knowledgeable, and friendly service I will use them again and I would highly recommend them to anyone!
Go to Testimonial on HomeAdvisor
Testimonial Star Rating - 794324
by Paul W. - 2/9/2015
Prompt, courteous service.
Go to Testimonial on HomeAdvisor
Testimonial Star Rating - 794325
by Kathy O. - 1/19/2015
Dave solved the problem and I have heat! It was a pleasure to have Northern Continental fix the problem so promptly. Very helpful and courteous.
Go to Testimonial on HomeAdvisor
Testimonial Star Rating - 794326
by Carol G. - 12/14/2014
Very helpful, courteous and efficient. Great experience
Go to Testimonial on HomeAdvisor
Testimonial Star Rating - 794327
by a homeowner - 9/27/2014
Cost effective, highly professional, timely service. After completing the work, explained its operation and maintenance routine.
Go to Testimonial on HomeAdvisor
Testimonial Star Rating - 794328
by Tim F. - 9/22/2014
Prompt, professional, helped us solve a possible medical problem. Great experience. Tim
Go to Testimonial on HomeAdvisor
Testimonial Star Rating - 161622
by De B - 6/15/2014
I have been using Dave for our heating and cooling repairs for a few years now and I trust his judgement. He never tries to oversell us on any products or services. He shows up on time and completes the job efficiently.
Go to Testimonial on Google
Testimonial Star Rating - 794329
by a homeowner - 6/4/2014
Great service ! Would hire them again
Go to Testimonial on HomeAdvisor
Testimonial Star Rating - 794330
by a homeowner - 5/9/2014
They were fast.
Go to Testimonial on HomeAdvisor
Testimonial Star Rating - 91824
by Savannah W. - 1/4/2014
We have had Dave from Northern Continental out to our place twice and he has taken great care of us both times!! Our condo has a unique heating unit that runs on our hot water. No other company would touch it without a hefty fee. However, Dave did the work well and for a much more reasonable price. He did such a good job with the heating unit that we called him back out when we started having problems with our water heater. We were not disappointed the second time around. Once again he found the problem right away and took care of it for a fair price. Northern Continental is our go-to for all our heating and cooling from now on.
Go to Testimonial on Yelp
Northern Continental Heating
Testimonial Star Rating - 142066
by Ronnie H - 11/2/2012
Had installation of furnace and humidifier in Oct, 2012.Northern had always been on time with any appointments, best supply of brand options and pricing, and what to expect.Cooperation and friendly employees made this a Great Experience. Replaced 30 year old furnace with Amana unit and Honeywell Humidifier.. Very neat, clean and comfortable.Highly recommended.
Go to Testimonial on DexKnows
Testimonial Star Rating - 90732
by Jason M. - 1/5/2012
Northern Continental Heating – The contractor knows when it is time for my service and calls me to schedule. The company has very caring and loving employees. I thank them for keeping me cool in the summer and warm in the winter.
Go to Testimonial on Citysearch
Northern Continental Heating
Testimonial Star Rating - 92582
by Jason M. - 1/5/2012
The contractor knows when it is time for my service and calls me to schedule. The company has very caring and loving employees. I thank them for keeping me cool in the summer and warm in the winter.
Go to Testimonial on Judy's Book
Testimonial Star Rating - 97064
by Frank - 6/7/2011
Our home was heated with an aging baseboard hot water system. Northern Continental removed the old boiler and replaced it with a new one. Dave came in and analyzed the task, then designed the piping and connections to the existing system. His men perfectly executed the design and we are very happy with it. At the time of installation, we had a separate air conditioning system in the house that was not working due to a malfunctioning relay. For a modest additional cost, Dave ordered the part and installed it for us. Dave is honest, hard-working, and reliable. We always call Dave for all our heating and air-conditioning service.
Go to Testimonial on Yahoo
This company did outstanding work. There was a great amount of speed and accuracy. I am satisfied and confident to refer this company to others. Thank you!
Testimonial Star Rating - 92587
by mark s. - 10/26/2010
This company did outstanding work. There was a great amount of speed and accuracy. I am satisfied and confident to refer this company to others. Thank you!
Go to Testimonial on Judy's Book
I appreciate the quick, good service & the reasonable price. I’m never disappointed.
Testimonial Star Rating - 92589
by mark s. - 10/26/2010
I appreciate the quick, good service & the reasonable price. I’m never disappointed.
Go to Testimonial on Judy's Book
The level of service is fantastic. Having been a customer , I am consistently impressed by the professionalism of every staff member I have come in contact with. Thank you!
Testimonial Star Rating - 92590
by mark s. - 10/26/2010
The level of service is fantastic. Having been a customer , I am consistently impressed by the professionalism of every staff member I have come in contact with. Thank you!
Go to Testimonial on Judy's Book
I Highly recommend this company, the most perfect job I have ever seen. Customer service was amazing.
Testimonial Star Rating - 92583
by mark s. - 10/26/2010
I Highly recommend this company, the most perfect job I have ever seen. Customer service was amazing.
Go to Testimonial on Judy's Book
I was looking for a company that fit right on my budget and finally I found it. They gave me the best estimate of all and did a perfect job.
Testimonial Star Rating - 92584
by mark s. - 10/26/2010
I was looking for a company that fit right on my budget and finally I found it. They gave me the best estimate of all and did a perfect job.
Go to Testimonial on Judy's Book
Excellent Service! I was very happy with the service provided by this company.
Testimonial Star Rating - 92585
by mark s. - 10/26/2010
Excellent Service! I was very happy with the service provided by this company.
Go to Testimonial on Judy's Book
Excellent service. I was blessed to have secured the services of this company. They are always very ...
Testimonial Star Rating - 92586
by mark s. - 10/26/2010
Excellent service. I was blessed to have secured the services of this company. They are always very professional, dependable and prompt. I also appreciate their honesty and willingness to perform the work.
Go to Testimonial on Judy's Book
I would definitely recommend this company to everyone! It's very reliable and trustworthy. They are ...
Testimonial Star Rating - 92588
by mark s. - 10/26/2010
I would definitely recommend this company to everyone! It's very reliable and trustworthy. They are always prompt and take pride in their work. I have used them for several months, and have always been happy with their service.
Go to Testimonial on Judy's Book
We will use them again. Very personable and helpful staff. Would recommend to anyone in the area.
Testimonial Star Rating - 92591
by mark s. - 10/26/2010
We will use them again. Very personable and helpful staff. Would recommend to anyone in the area.
Go to Testimonial on Judy's Book
Testimonial Star Rating - 90733
by Randy55 - 11/13/2009
Most knowlegable – Very professional and knowlegeable about boilers. They solved problems that other contractors could not
Go to Testimonial on Citysearch
Star Rating - 5 by 4 raters [Show +]